518 E-COM is operated by C. Dzembo Enterprises LLC, and we welcome you. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our services.

1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Attempt unauthorized access to the Site or interfere with its proper functioning.
  • Transmit viruses, harmful code, spam, or any other malicious material.
  • Copy, reproduce, modify, or distribute any content without our prior written permission.
  • Use the Site to violate any applicable laws or infringe upon the rights of others.

2. Orders & Payment

  • All orders are subject to availability and our acceptance. We reserve the right to cancel or refuse any order at our discretion.
  • Prices are listed in USD and include applicable taxes where required.
  • Payment is processed securely through our trusted third-party payment gateways. We do not store full payment card details.
  • You confirm that all payment information you provide is accurate and complete.

3. Shipping & Delivery

518 E-COM currently ships only to addresses within the United States. We do not offer international shipping at this time.

  • Orders are typically processed within 1–3 business days (Monday–Saturday).
  • Delivery times are estimates only and depend on the carrier (e.g., USPS, UPS, FedEx). Typical delivery within the continental USA is 3–7 business days.
  • Shipping costs are calculated at checkout based on weight, destination, and selected method. Free shipping may apply on qualifying orders.
  • We are not responsible for delays caused by shipping carriers, weather, customs, holidays, or incorrect addresses provided by the customer.

4. Intellectual Property

All content on the Site—including text, images, logos, graphics, product descriptions, and design elements—is the property of 518 E-COM or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any such content without our express written permission.

5. Returns, Refunds & Cancellations

Our Returns & Refunds Policy (available on a separate page) governs all purchases. In general:

  • Most items may be returned within 14 days of delivery if unused and in original condition with all tags attached.
  • Sale, clearance, and personalized items are final sale and non-returnable.
  • We reserve the right to cancel orders due to pricing errors, suspected fraud, or stock unavailability.

6. Limitation of Liability

To the fullest extent permitted by law, 518 E-COM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or our products, including lost profits, data loss, or business interruption. Our total liability shall not exceed the amount you paid for the specific product in question.

7. Indemnification

You agree to indemnify and hold 518 E-COM, its officers, directors, employees, and agents harmless from any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your violation of these Terms or your misuse of the Site.

8. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of the State of California and the United States, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Sherman Oaks, California.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. The revised version will be posted on this page with an updated “Last updated” date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

Last updated: May 6, 2026

Contact Us

Email: info@518ecom.co